Thanks for the thoughts

...for all of you who have read my post on Sonya, visited the ChipIn page or seen my notes on Facebook about her and have expressed your well wishes...thank you. I plan to head up and see Sonya very soon and I will pass along all of your good energy.

Thank you Deb Huffman for donating! You are a bright star, and you were the first to step up to the plate and put your money where your heart is.

You can read some of the story here or you can watch.
This aired on CBS last week.



It's pretty amazing what people can do, and it's wonderful for Son, Jeff and the kids to have their house! BUT there is so much more struggle ahead. I want these kids, who will grow up in Oldtown, Maine, (loving and hating its smallness at times) to know that they can further their education and dream big dreams even in small towns, even in the face of struggle.

Please help me start their scholarship fund, donate what you can today.

I need your help to help others

This is personal. My younger cousin Sonya has four young children and she has late stage breast cancer.

I grew up hanging out at her childhood home on the lake in Maine during summer vacations. Down stairs you'd find us drinking Tab and singing to Kool & The Gang - (Joanna), Dexys Midnight Runners (Come on Eileen) and of course we did our share of Blondie and Rick Springfield among many others. We both were so going to famous one day. :o)

Sonya and I have another thing in common, both our moms have survived breast cancer. My Aunt Rita got to set the example by going first. Rita is about as strong as any woman I've ever known; she made her way through the challenge with little complaint and lots of humor. My Mom was diagnosed several years after her sister and followed the example well. Mom and Auntie have been cancer free for years now, so when I learned that Sonya was diagnosed I wasn't completely surprised. Cancer is not a stranger to us.

Sonya was diagnosed while her last child was still in diapers. She has been fighting breast cancer for the past few years now and she's just not catching any breaks. If motherhood wasn't hard enough, she's got to pack in as much mothering as she can into every moment because she has to. I'm a mom too, and I know she worries.

The local paper and TV news have run a story about her this past Mother's Day, some folks have come together to help her family get a home. Please take a moment to meet her and to hear her story. Then contribute to my fundraiser for Sonya - I have set a goal of $400,000.00 that I hope to attain in four rounds of fundraising. Ultimately that's 100K for each of her four kids - so that she and her husband wont have to worry about their education amongst all the other financial burdens they are facing. I want to/need to do this soon, so my goal date for the first round ($100K) is my birthday. For my birthday this year I want to fund four $25k scholarships and provide a little peace of mind, I hope that you will help.

Meet Sonya
The last quarter of the video on this link has an interview with Sonya.

Other ways to help
Check out Sonya's page on ChipIn.

Video really is better. No, really.

We get the same question asked frequently: "is video really better?". We think the answer is pretty obvious, but apparently, it isn't.

As an example of the sheer power of video to explain and simplify, a few folks have asked how to create certain effects in a video, or do something in Photoshop. If you've ever tried, those kinds of things are difficult to explain using words. Pictures help a little, but they're often even more confusing.

I created this screencast to demonstrate how video makes it drop dead simple to explain a concept to someone. This is a fairly simple concept, in this case, but imagine how much text would have to be written (not to mention the terminology involved) to explain this the "old fashioned" way!



How do you explain your concepts to your cutomers? I'll bet they're more complicated than drawing a 3D glassy ball!

By the way, this tutorial was created using the new Jing Project from TechSmith - check it out!

"How is this relevant to me?"...

Shortly after my last post I received some feedback from a software business owner. He still didn't get how the video "thing" was relevant to his business, outside of say executive presentations. We'd talked previously about screencasts but it had always appeared to this person that they were things to be used after a release as a marketing tool. I guess I never really explained it, it just makes so much sense to me that I figured it was obvious. My bad. Let's start from the top.

When I was actively leading a development team, we worked in a modified agile, product centric way. That means we worked with QA, Doc, ET AL, early; even in design. We delivered work product in quick measurable iterations. The "keeping everyone in the loop thing" works so much better when the loop is manageable. So we bit off bite pieces and cycled through, gaining education and information across each domain every time. This not only decreases time to market, but it takes the "crunch" at the end of a project and dismisses it completely, because by the end, everyone knows what they need to know to execute their part successfully and efficiently. Big point coming up...This included Sales. Video is more than just the sexy, it communicates so much information, so quickly, that it just makes sense to use it.

We used screencasts to get project stakeholders and the sales organization up to speed on the new features as well as the look and feel, before we even hit beta. Letting the sales team get excited about the impending release is a good thing! Furthermore putting a similar screencast of "what's new" out to your beta users is smart. It can get them engaged and ready to use the new release instead of just letting it sit in their "when I've got time for it" pile.

Once you've brought your sales team and maintenance users up to speed; it's time market and demo the bits. Again with the video. If your not using it, you're missing it. Screencasts can be created to highlight the "wow" points of the new release. Putting a 30 sec./1 min. video teaser on the product page and/or landing page has a much higher rate of conversion to contact than a picture or big words with "New!", "Just Released!", or "Version XX!".

Giving the sales team a demo product is common, but unless the prospect is hot, and not busy doing their own job, it can be really difficult to get them through a product demo successfully and with any sense of urgency. But you give your sales team a screencast, or a webcast, or both, and now they have the tools to get the prospects hooked and evaluating the purchase options. These tools reduce the sales cycle significantly. Double check me with stats from all the big guns, it's true.

So with video you can shorten the time to market by making the information flow richer and faster, you can shortened the sales cycle with webcasts and screencasts, and you can increased the rate of conversion for sales by using these tools...I'd say that's pretty relevant.

Here are some businesses that get it (these are not clients, nor am I endorsing their products or services...they are just folks that get it):

www.ecopy.com watch a video that showcases their software

www.ektron.com watch a value prop video

www.fitnh.org watch a non-profit connect donors to the cause